Content provided by affordableconnectivity.gov

How To Apply

Login or create a new account to complete the ACP application online (Online Application Instructions also available in 9 other languages)

If you apply online, you may be able to receive immediate approval.

Are you ready to get started with the Affordable Connectivity Program? You can apply online or with the assistance of your internet company.

Ask your internet company if they participate in the ACP or use our online tool to find a participating company near you. Participating companies can help you apply through their company’s application process.

National Verifier support hotline (800) 234-9473

After You Apply

Application Approval: After you submit an application, we will share the results with you. If you apply online, you may receive an immediate approval. If we cannot confirm your eligibility automatically, we will request additional documentation from you and provide information on how you can submit those documents for review.

Sign Up to Get Internet ServiceOnce we approve your application for the ACP benefit, you can choose a company that offers ACP discounts and sign up for service.

Talk to a participating company to learn more about what services they have available for ACP recipients and to find out how to sign up.

How to Transfer Your ACP Benefit

If you wish to transfer your ACP benefit to a new company you may transfer your benefit once a month.

To transfer your benefit to another company, contact a company that offers ACP and ask them to transfer your ACP benefit. You may need to reapply before your company can transfer you. If you received a discounted internet connected device (laptop, tablet or desktop computer) through the program, you cannot receive a new discounted device, even if you change internet companies.

When your new company is ready to transfer you, they will need the following information to process the request:

• Your full name, date of birth, the identity information you provided with your application, home address, phone number, and

• Your consent (verbal or written) to transfer your benefit

*** You may be eligible to transfer your benefit more than once per calendar month. Ask your company if you are eligible for a transfer exception.

In most cases, you should not experience an interruption in service.

Sign In -

For existing benefit recipients needing to access their application ID.

Apply Now -

Applications processed via affordableconnectivity.gov

Only one monthly service discount and one connected device discount is allowed per household.

A household is a group of people who live together and share money even if they are not related to each other.

If you live together and share money, you are one household. If you either don’t live together or you don’t share money, you are two or more households.

You may have to answer questions about your household when you apply for the Affordable Connectivity Program (ACP).

One Household Examples

• A married couple who live together must share one ACP benefit

• A parent/guardian and child who live together must share one ACP benefit

• An adult who lives with friends or family who provide financial support must share one ACP benefit

Multiple Household Examples

• 4 roommates who live together but do not share money are 4 separate households. All 4 can receive the ACP.

• 30 seniors who live in an assisted-living home but do not share money are 30 separate households. All 30 can receive the ACP.

• A student who receives a Federal Pell Grant and lives alone is a different household than his or her parents. Both the student and their parents are separate households and can receive their own benefits.

Recertify -

Every year, USAC or your internet company will check to confirm you still qualify for the benefit. This process is called recertification. If you are required to respond to a recertification notice and do not timely respond, you will lose your ACP benefit and your ACP internet service may be terminated or your bill may increase.

Your Texas Benefits -

App and website available to Texas benefit recipients allowing access to proof of benefit that may be required at the point of enrollment.